Salzburg Global Seminar Session Participant Profiles
Sun 12 Dec - Fri 17 Dec, 2010

Susan Edgman-Levitan Susan Edgman-Levitan (Faculty)

Country/Region: United States of America

General Hospital Stoeckle Center for Primary Care

Executive Director, John D. Stoeckle Center for Primary Care Innovation, Massachusetts General Hospital, Boston, Massachusetts

Most Recently Attended: (1998)
Through the Patient's Eyes: Collaboration between Patients and Health Care Professionals
(Session 356)

Susan Edgman-Levitan, PA, is Executive Director of the John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital. Prior to coming to MGH, she was the founding President of the Picker Institute. She is a Lecturer in the Department of Medicine, Massachusetts General Hospital and an Associate in Health Policy, Harvard Medical School. A constant advocate of understanding the patient's perspective on healthcare, Susan has been the co-principal investigator on the Harvard Consumer Assessment of Healthcare Providers and Systems Study (CAHPS) study from 1995 to the present and she is the IHI Fellow for Patient and Family-Centered Care. She is an editor of Through the Patient's Eyes, a book on creating and sustaining patient centered care, The CAHPS Improvement Guide, and has authored many papers and other publications on patient-centered care. She is a co-author of the Institute of Medicine 2006 report, The Future of Drug Safety: Promoting and Protecting the Health of the Public.

Ms. Edgman-Levitan serves on several boards and national advisory committees, including the Foundation for Informed Medical Decision Making, the National Patient Safety Foundation, the National Health Services Corps Advisory Council, the Patient-Centered Primary Care Collaborative, and is a member of the Lucian Leape Institute. Ms. Edgman-Levitan is a graduate of the University of Michigan and the Duke University Physician Assistant program where she received the Distinguished Alumni award from the Duke Physician Assistant Program and was inducted into the Duke University Medical Center Hall of Fame in 2004. Ms. Edgman-Levitan was awarded the 2007 Leadership and Innovation award from the Center for Information Therapy. She lives in Chestnut Hill, MA with her husband, Richard, and daughter, Amelia.

Media files from Susan Edgman-Levitan

A Vision for the Next Generation of Patient Engagement

Patients' perspectives: What patients know and want

Why Salzburg? Susan Edgman-Levitan Explains...